Got Questions? We Have Answers.
Everything you need to know about our concrete block machines, production lines, pricing, shipping, and after-sales support.
Products & Technology
What types of concrete block machines do you manufacture?
We manufacture a comprehensive range of concrete block making machines, including:
- Automatic Block Machines -- e.g. QT12-15, QT10-15 with European design, airbag system and four vibration motors for maximum density and low noise.
- Semi-Automatic Machines -- suitable for medium-scale producers upgrading from manual operations.
- Complete Turnkey Production Lines -- including batching plants, mixers, conveyors, automatic pallet loaders, stackers, cement silos and color feeders.
All machines are CE-certified and ISO 9001 compliant, and can produce hollow blocks, solid bricks, paving stones, curbstones, and more.
What makes your machines better than other Chinese or European brands?
Our machines combine European engineering standards with Chinese manufacturing efficiency -- giving you premium quality at 1/3 to 1/5 the cost of European brands like Zenith or Poyatos.
Stronger compaction force produces denser, higher-strength blocks that meet international building codes.
Reduces noise significantly and extends machine lifespan compared to traditional spring systems.
In-house R&D team for continuous innovation and rapid customization for local conditions.
Proven track record in diverse climates and raw material conditions worldwide.
What is the actual production capacity? Is it the same as advertised?
Yes -- our stated capacities are based on verified 8-hour production runs under standard operating conditions. For example, the QT12-15 achieves 28,800 standard hollow blocks (400ร200ร200mm) per day with a 15-second cycle time.
Actual output may vary slightly depending on:
- Block type and mold configuration
- Raw material quality and moisture content
- Operator skill level (we provide full training)
- Ambient temperature and curing conditions
We welcome virtual or on-site factory inspections to verify performance before purchase.
What certifications do your machines hold?
Our machines and production systems are certified to international standards:
Full documentation including test reports, certificates of origin, and technical datasheets are provided with every order.
Pricing & Payment
How much does a concrete block machine cost?
Pricing depends on the machine model, automation level, and included accessories. General ranges:
| Machine Type | Capacity | Price Range (FOB) |
|---|---|---|
| Semi-Auto Machine | 5,000-10,000/day | On Request |
| Automatic Block Machine | 15,000-30,000/day | On Request |
| Turnkey Production Line | 15K-50K+/day | Custom Quote |
| Mega Infra Package | 100K+/day | Engineering Proposal |
๐ก Pro Tip
Contact us for a detailed FOB quotation with full BOM breakdown. We respond within 24 hours.
What payment terms do you accept?
We offer flexible payment arrangements to accommodate different buyer types:
- T/T Telegraphic Transfer -- 30% deposit before production, 70% balance before shipment. Standard for most orders.
- L/C Letter of Credit -- accepted for large orders and government procurement. Irrevocable at sight.
- GOV Government / NGO Terms -- flexible milestone-based payment plans available for large-scale infrastructure contracts.
Are there discounts for bulk orders or distributors?
Yes. We offer preferential pricing and exclusive partnership programs for:
- Multi-line orders -- significant discounts for purchasing 2+ production lines simultaneously.
- International distributors -- exclusive agency rights, competitive pricing, and dedicated support for established traders.
- Government tenders -- special pricing structures to support bid submissions and project budgets.
Contact our sales team to discuss a tailored commercial arrangement.
Shipping & Logistics
How long does production and delivery take?
Sea freight to most destinations takes 15-45 days depending on the port. We are located near Qingdao Port, one of China's busiest export hubs, ensuring fast and cost-effective shipping worldwide. You will receive production progress photos and videos at each milestone.
What shipping terms (Incoterms) do you offer?
We support all standard Incoterms 2020 arrangements:
- FOB (Qingdao) -- most common; you arrange freight and insurance from the port.
- CIF -- we arrange shipping and insurance to your destination port.
- EXW -- available for buyers with their own freight forwarder.
- DDP -- door-to-door delivery including customs clearance (select regions).
How is the equipment packaged to prevent damage during shipping?
All machines are professionally prepared for ocean freight:
- Anti-rust treatment applied to all exposed metal surfaces
- Heavy-duty wooden crating or open-top container loading
- Secure fastening and foam padding for sensitive components
- Detailed packing list and installation manual included
- Marine insurance available on request
Can you help with customs clearance documentation?
Yes. We provide a complete set of export documents to facilitate smooth customs clearance:
We have extensive experience shipping to Africa, Central Asia, Latin America, and the Middle East and can advise on import regulations in your country.
After-Sales & Support
What warranty do you offer on your machines?
All machines include a 12-month warranty covering manufacturing defects in parts and workmanship.
Warranty coverage includes:
- Free replacement of defective parts within warranty period
- Remote technical diagnosis via video call
- Priority spare parts dispatch (1-3 days globally)
Extended 24-month support packages are available for large infrastructure and government projects.
Do you provide on-site installation and commissioning?
Yes. Our overseas service engineers are available for on-site installation, commissioning, and operator training. The process includes:
- 1 Site preparation guidance -- foundation drawings and utility requirements provided before arrival.
- 2 Machine assembly & commissioning -- our engineer supervises full setup and test runs.
- 3 Operator training -- hands-on training for your local team on operation, maintenance, and troubleshooting.
- 4 Production sign-off -- we don't leave until your line is running at target capacity.
How quickly can I get spare parts if something breaks down?
We maintain a large inventory of spare parts at our 46,000 mยฒ factory. Standard parts are dispatched within 1-3 business days via express air freight globally -- far faster than the 1-2 month delays common with other suppliers.
๐ก Recommended: Starter Spare Parts Kit
We recommend ordering a starter spare parts kit with your machine -- including wear parts like molds, vibration motor bearings, and conveyor belts -- to minimize any potential downtime.
What ongoing technical support is available after commissioning?
Our after-sales support continues long after commissioning:
- 24/7 remote support via WhatsApp, WeChat, email, and video call
- Dedicated account engineer assigned to your project
- Maintenance schedule and operation manuals in local language (on request)
- Return visits for major maintenance or production optimization
- Mix design consultation to optimize block strength with local aggregates
Customization & Solutions
Can you customize machines for our local raw materials?
Absolutely. With 320+ engineers, customization is one of our core strengths. We tailor machines and production lines to work efficiently with your local materials, including:
We will analyze your raw material samples and design the optimal mix ratio and machine configuration before production begins.
What block types and sizes can your machines produce?
By changing molds, our machines can produce a wide variety of products:
Custom molds can be designed and manufactured for any non-standard block size or shape.
Can you design a complete turnkey factory layout for our site?
Yes -- this is exactly what our engineering team specializes in. Given your site dimensions, target capacity, and available utilities, we will provide:
- Complete factory floor plan and equipment layout drawing
- Full Bill of Materials (BOM) with itemized pricing
- Electrical and civil foundation requirements
- Production flow optimization for maximum efficiency
- ROI calculation and payback period analysis
This engineering proposal is provided free of charge within 24 hours of your inquiry.
We already have some equipment. Can you supply just part of the line?
Absolutely. We supply all production line components individually and can integrate seamlessly with your existing equipment:
Share your current setup and our engineers will recommend the optimal upgrade path to increase your output and reduce labor costs.
Didn't find your answer? Ask us directly.
Our sales engineers respond within 24 hours with a tailored answer, free engineering proposal, or factory inspection invitation -- no obligation.